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Troubleshooting

Troubleshooting

Temporary workarounds for fixing issues with the use of StructionSite

Matt Daly avatar Nate Anderson avatar
8 articles in this collection
Written by Matt Daly and Nate Anderson

Insta360 One X Troubleshooting for StructionSite

If you can't get the Insta360 One X to work or capture photos with the StructionSite App, this article may help
Nate Anderson avatar
Written by Nate Anderson
Updated over a week ago

Updating the Insta360 One X Firmware

It is necessary to update the firmware for the Insta360 One X Camera in order to use it with the StructionSite Mobile App
Nate Anderson avatar
Written by Nate Anderson
Updated over a week ago

Trouble Connecting to Samsung Gear 2016 camera?

If you experiencing issues connecting to the Samsung Gear 360 2016 version camera take a look at these steps below which should help
Matt Daly avatar
Written by Matt Daly
Updated over a week ago

Storage space clearing on mobile

Sometimes, StructionSite may take up a ton of storage space on your device. This article shows how to remove it
Nate Anderson avatar
Written by Nate Anderson
Updated over a week ago

Adding Multiple Drawings (workaround)

Upload multiple drawings at a time during project setup (workaround)
Nate Anderson avatar
Written by Nate Anderson
Updated over a week ago

Drawings are out of numerical order

Best practices on ensuring your drawings are in the correct alphanumeric order
Nate Anderson avatar
Written by Nate Anderson
Updated over a week ago

Bluebeam Viewing Issue

Nate Anderson avatar
Written by Nate Anderson
Updated over a week ago

(Internal) Temporary Workaround - PDF Issues

This article describes a temporary workaround for being able to deal with PDF issues
Nate Anderson avatar
Written by Nate Anderson
Updated over a week ago