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Procore RFIs and Observations
Procore RFIs and Observations

Create or add existing RFI's/Observations within a 360 Photo that goes into Procore

Written by CustomerSuccess
Updated over a week ago


When you generate a "virtual jobsite" using 360 photos with StructionSite, you can start adding RFI's to give true jobsite context to issues that might otherwise be lost in translation when only represented in a 2D floorplan and in regular photos. With this integration, on the StructionSite web app, you can both create new RFI's that will be added into StructionSite and import existing Procore RFI's into the context of a photo. 

How to enable RFIs/Observations

To enable RFIs/Observations, you will need to set up an Image Archive to Procore following the steps in this article.

Setting up this Image Archive grants StructionSite the requisite access into your Procore project so that our system can sync RFIs and Observations.

How it works

When you create the RFI or Observation, a link to the StructionSite viewpoint will be automatically created in Procore for the RFI/Observation's description. This viewpoint will automatically orient you to look towards where the RFI/Observation was placed. This link is clickable from PDF reports generated from RFI's in Procore. A link to quickly edit the RFI/Observation and view status is also accessible within StructionSite.

After entering a photo in full view, simply click anywhere within the photo to mark the location and start the creation of the RFI/Observation. A menu will drop down giving you the options to add a new chat, RFI/Observation, or add an RFI/Observation. 

Adding a new RFI/Observation will give you a window to enter in all information (with the # being auto-incremented based on availability). All of the fields shown are the same ones you'd see in Procore.

NOTE: You may need to adjust the window within the 360 photos so it fits within your screen.

Importing an existing RFI/Observation will prompt a list RFI/Observations previously created within Procore. 

Once created, you'll see the Procore symbol and RFI/Observation number shown as a note title.

Clicking on the RFI/Observation will open up options to view the full RFI, edit its details (i.e. respond to the RFI or Observation or change the status), and check the full history. 

We hope this article has been helpful. If you have any questions please reach out to [email protected]

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