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Updating User Account Information and Password
Updating User Account Information and Password

How to update your user account information and change your password on the Web App and mobile device

Chris Jervey avatar
Written by Chris Jervey
Updated over a week ago

If you ever need to update any of your personal information or your account password, you can do so using "My Account" tool. Here, you can update the following: Password, First Name, Last Name, Email, Job Title, Company, Phone Number.

Updating Personal Information on the Web App:

1. On any page in StructionSite, click your profile on the top right corner of the screen and select "My Account."

2. Now select "Edit Profile"

3. Edit any personal information that you want to change. Once done, confirm your edits by selecting "Save."

4. Your new personal information has now been saved.

Updating your Password on the Web App:

1. On any page in StructionSite, click your profile on the top right corner of the screen and select "My Account."

2. Select "Change Password."

3. You will now be prompted to enter your existing password and then double confirm the new password of your choice.

NOTE: If you do not know your existing password, go ahead and select the option to reset your password.

4. Once your new password has been inputted, select "Save." You will have successfully updated your password.

Updating Personal Information on Mobile Device:

NOTE: You are not able to edit your email or password through your mobile device. If you need to edit your email or change your password please follow the steps above.

1. On the app homepage, select the Hamburger Menu icon on the top left corner of your screen.

2. From the left side of your screen, a menu will open. Here, select your user name.

3. Tap on your avatar or photo in the upper left hand corner.

4. Now, select the pencil edit icon on the top right hand of your screen.

5. Edit any personal information that you want to change. Once done, confirm your edits by selecting "Save"

6. Your new personal information has now been saved.

We hope this article has been helpful. If you have any questions please reach out to [email protected].

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