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360 Camera Setup and Maintenance
SAMSUNG GEAR 360
SAMSUNG GEAR 360

Connecting Your Camera to the StructionSite App

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Written by CustomerSuccess
Updated over a week ago

  • Samsung Gear 360 (2016)

Note: The instructions below are for the "eye-ball" looking camera. For the "bone" looking camera, please scroll below to the Gear 360 2017 instructions. 

  1. Make sure a micro SD card is inserted. The card slot is located behind the door.

  2. Turn the camera on by pressing and holding the power button on the side.

  3. Make sure the camera is fully charged. On the camera screen, you can see the battery level.

  4. Press and hold the Menu button until you see “Gear 360 Manager”.

  5. Press the Menu button twice until until you see “Google Street View”.

  6. Press the button on the top of the camera to select this mode and turn on Wi-Fi.

  7. Make sure your phone is fully charged.

  8. On your phone, open the Settings app.

  9. Connect your phone to the 360 camera’s Wi-Fi network (which will end in “.OSC”). The default password is the set of 8 numbers shown on the second line of the camera display.

  10. Return to the StructionSite App and switch to 360 mode to begin taking photos

  • Samsung Gear 360 (2017)

All newly purchased Gear 360 2017 cameras will require a firmware update for the camera to function with StructionSite. Do NOT proceed without updating the firmware. 

How to update the firmware for Gear 360 2017

  1. Go to the iOS App Store and download the Samsung Gear 360 app

  2. Open the Gear 360 App, and click “Get Connected” and follow the instructions on how to connect the camera using a special “Connect to iOS” instruction workflow

  3. When connected, go back into the Gear 360 App’s main page and go to Settings>Firmware Version

  4. You should be given instructions on updating the Camera to the latest firmware

How to connect the Gear 360 (2017) camera to StructionSite:

  1. Make sure a micro SD card is inserted. The card slot is located on the side of the camera.

  2. Press and hold the red Power bottom on the side of the camera to turn on the camera.

  3. Make sure the camera is fully charged and that the SD card enough space to take photos. On the camera screen, you can see the battery level and number of photos that can be captured.

  4. Press and hold the Menu button (located above the power button) until “Google Street View” appears. Do NOT pick “connect to iOS”. If you do NOT see google street view appear right away, you must update the firmware of your camera below.

  5. The name of the camera’s Wifi Hospot will appear on the screen (i.e. Gear 360(XXXX).OSC), along with it’s password below

  6. Open Settings on your mobile device.

  7. Connect your phone to the 360 camera’s Wi-Fi network (which will end in “.OSC”). The default password is the set of 8 numbers shown on the second line of the camera display.

  8. Return to the StructionSite App and switch to 360 mode to begin taking photos

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